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SunSense FAQs

Every day, no matter how careful we are, our skin is exposed to sunlight.

Wearing a high factor sunscreen every day helps protect against the sun’s potentially harmful UVA and UVB rays, which can cause sun damage, pigmentation, premature ageing, and wrinkles.

The SunSense range includes sunscreens for everyone and has been specially formulated using high quality ingredients that quickly adhere to skin. Each product is unique in its formulation, but all SunSense sunscreens offer SPF50+ and broad spectrum protection.

Ego dermatologically tests its products for skin sensitivity and irritancy on human subjects according to a strict patch testing protocol.

All products within the SunSense range are broad spectrum SPF50+, dermatologically tested and developed with sensitive skin in mind, so we are sure you will find the brand suitable for yourself and the whole family.


• Apply SunSense sunscreen at least 20 minutes before going outdoors

• Apply more than ½ teaspoon (around 3ml) of sunscreen to each arm and your face/neck (including ears)

• Apply more than 1 teaspoon (around 6ml) of sunscreen to each leg, and the front and back of your body

• Apply sunscreen evenly. Use a mirror when applying sunscreen to your face

• Be careful not to miss any exposed areas

• Avoid prolonged sun exposure. Do not stay too long in the sun, even while using a sunscreen product

• Cover up with clothing, hats and eyewear to further reduce risk; and carefully protect children and babies from direct sun at ALL times


• Reapply SunSense sunscreen every 2 hours as directed and especially after swimming, exercising, perspiring and towelling dry

• Use sunscreen generously and reapply frequently

All of the products in our SunSense range are broad spectrum sunscreens which protect against both UVA and UVB radiation. All products in the SunSense range filter out between 95% to 99% of UVA radiation. They exceed the Australian and European Union requirements for UV-A protection and are among the most protective sunscreens that you can buy on the UK market. SunSense sunscreens have 3 stars under the Boots star rating, meaning that they are achieving a ratio of at least 0.8. SunSense sunscreens are also SPF50+, which means that they are giving a very high level of sunscreening. To be labelled SPF50+, a sunscreen must be achieving at least SPF 60 in sunscreen testing.

Most SunSense sunscreens have 3 stars under the Boots star rating, meaning that they are achieving a ratio of at least 0.8.  Most SunSense sunscreens are also SPF 50+, which means that they are giving a very high level of sunscreening.  To be labelled SPF 50+, a sunscreen must be achieving at least SPF 60 in sunscreen testing.

Ego products are not tested on animals. Safety and efficacy testing is routinely carried out using in vitro methods or human volunteers. The use of human volunteers requires the study to be well designed and appropriately reviewed by established ethics committees.

Products are tested at an independent contract testing laboratory using human volunteers. Testing is in accordance to Australian standards. However, we cannot guarantee that our ingredient suppliers do not test on animals.

Yes. SunSense can be applied with other products such as moisturisers and foundation.

A number of SunSense sunscreens contain nanoparticulate titanium dioxide. Nanoparticulate titanium dioxide, and similarly zinc oxide, has been used in sunscreens for many years with exceptionally good safety records.

Using nano sized particles of titanium dioxide and zinc oxide in sunscreens helps to reduce the white sheen on the skin produced by these two ingredients while retaining the sunscreen properties.

Many studies have shown that nanoparticulate titanium dioxide does not penetrate the skin. The particles remain on the surface of the skin and in the outer dead layer (stratum corneum) of the skin, and cannot harm the underlying living tissue.

Other evidence shows that titanium dioxide is not irritant to the skin and does not cause allergies or photoallergies.
The form of titanium dioxide used in SunSense sunscreens has been approved for use by the Therapeutic Goods Administration (TGA) following a complete and thorough assessment for safety and efficacy.

We recommend the use of SunSense Sensitive SPF50+ for infants’ delicate skin, as the formulation is free of chemical absorbers and fragrance to reduce the likelihood of skin irritation. SunSense Kids SPF50+ is also suitable for young children, both products are advised to be used on those 6 months and above.

Yes, we supply Dermatology and Skin Cancer Departments with SunSense samples, so these can be used with patients. Please email your request to Please note that we cannot post samples to home addresses.

Once you have placed your order, we will only see the delivery address you submit. We do not see any address details from PayPal, to cross check delivery information.

If you think you have inputted the incorrect delivery address please contact

SunSense cannot be held responsible for orders that go missing if we have been given the wrong address.

Please note: Office opening hours are between 9am to 5pm. Monday to Friday.

Ego’s product packaging is approximately 85% recyclable. We choose environmentally sound packaging for our products and minimise additional packaging such as shrink wrapping.

Ego Pharmaceuticals is a signatory of the Australian National Packaging Covenant and is committed to reducing waste wherever possible

Staining of clothing by sunscreens can sometimes be the result of the body oils and acids reacting with the sunscreen product, causing discolouration where the product rubs into the fibre. Ego experiments have indicated that sunscreens can be removed from fabric if a pre-wash stain remover is used.

As the pigment in Sunsense Daily Face SPF50+ is not water soluble, any stains caused by the product will not be removed by soaking the clothing in a stain removing solution. For this reason, the product label carries the warning – “Contact with clothing may cause discolouration”.

Experiments in our laboratory have shown that staining caused by pigments can be removed successfully from clothing by:

• Using a stain remover mixed with water to form a paste. Rub either of the above products onto the stain and try to push the pigment particles out of the fabric by using a circular motion. Soaking the clothing overnight may also be required for stubborn stains.

All SunSense formulations are formulated so that the active sunscreen ingredients are photostable, that is they do not degrade to a significant degree in the presence of light.

SunSense does not use animal derived ingredients for product manufacture; our ingredients are either synthetic or plant derived.

SunSense sunscreens do not contain any nut derived ingredients.

Some SunSense sunscreens available in the UK contain paraben preservatives.

Ego, the manufacturer of SunSense, specialises in making products for the treatment and management of skin conditions and the maintenance of healthy skin. They undertake extensive research to ensure each ingredient is the most suitable of its kind for use on sensitive skin. With this in mind, the choice to use paraben preservatives in their products was a considered decision based on an in depth review of the history of their application in the food, medication and cosmetic industries.

Parabens, are the most commonly used preservatives in cosmetics. They are considered by industry experts to be amongst the most effective and safe preservatives available. They have been in use since the 1920s, and exhibit a very low incidence of irritation or sensitisation.

The function of preservatives is two fold. They help to maintain the integrity of the unopened product for the duration of its shelf life, and once opened, help to protect the product against microbial contamination once in use.

However, dermatologists have recently reported that a common preservative found in many well-known skincare products may be responsible for an epidemic of allergies. The preservative known as MI or methylisothiazolinone was approved for use in cosmetics and household products by the European Commission in 2005, however the increased frequency of the preservative in products is thought to be causing a rise in cases of contact dermatitis, a form of eczema. As a supplier of specialist dermatology products including the SunSense and QV ranges, Ego Pharmaceuticals can confirm that this ingredient has never been used in any of its products.

While the sun can cause serious skin damage, it also helps the body produce vitamin D for the development and maintenance of healthy teeth and bones. People may worry that SunSense sunscreens will interfere with vitamin D production. Studies in high-risk groups have found that sunscreen use does not cause vitamin D deficiency or increase the risk of osteoporosis. Normal vitamin D levels can be maintained from diet and supplements.

The BDNG and the SAPHNA agree that there is a clear link between skin cancers and sun exposure. They recommend a diet rich in vitamin D and/or supplements as a more effective and safer alternative than putting children at risk of skin cancers by not using a sunscreen.

If you are concerned about your vitamin D level you should consult your doctor to get tested. Based on the test result, your doctor may recommend vitamin D supplements

The following studies have also shown that there is no clear link between sunscreen use and vitamin D deficiency:

  • Studies from high -risk groups such as those with xeroderma pigmentosum and solar keratosis, have shown that sunscreen does not necessarily cause vitamin D deficiency. [Sollitto 1997; Farrerons 1998; Marks 1995]
  • Sunscreen use does not seem to increase the risk of osteoporosis [Farrerons 2001]
  • Normal sunscreen use does not generally cause vitamin D insufficiency [Norval & Wulf 2009; Mackie 2010; Wolpowitz & Gilchrest 2006]
  • Skin cancer avoidance and vitamin D nutrition are not necessarily at odds [Egan 2009]
  • The Working Group of Australian & NZ Bone & Mineral Society, Endocrine Society of Australia & Osteoporosis Australia recommends sunscreens and sun avoidance measures when the UV index is 3 or above and/or there is a risk of sun damage, even for people with vitamin D deficiency

All SunSense products have a manufacture date and an expiry date that is 3- 5 years from the date of manufacture. As long as the product is used before the expiry date, even if it has been opened, the product is effective.

You can usually find these dates on the bottom of the SunSense bottles / outer cartons with the batch number, or on the crimping of the tube.

The term Prickly heat often refers to Polymorphic Light Eruption (PLE), a response to UV in sunlight. Advice from professionals such as The British Association of Dermatologists is to find a good quality broad spectrum sunscreen which offers the highest SPF available:

With this in mind, you can be assured that all products within the SunSense range are broad spectrum SPF 50+, dermatologically tested and developed with sensitive skin in mind, so we are sure you will find the brand suitable for yourself and the whole family.

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